| If you or someone you know owns a Fresh Air Globe, please:
1. Check the model number of the mains adaptor plug. If it does not match the model number shown above, your product is not affected by this notice. If the model number is FJ22400850A2, your adaptor may be affected so please follow steps 2. and 3. below.
2. Stop using the adaptor immediately.
3. Contact our customer service team on 0800 781 7831 (Monday to Friday 8am to 6pm, excl bank hols), who will then organise a replacement adaptor to be dispatched. We will enclose with this replacement a pre-paid envelope for you to return your original adaptor.
No other JML product is affected by this notice. We apologise for any inconvenience caused and thank you for your cooperation. If you have any questions, please do not hesitate to get in touch.
JML, Regis Road, London, NW5 3EG, 0800 781 7831 |